Tue | Jul 14, 2020

Stories by Mark Titus/Gleaner Writer

Published:Tuesday | July 14, 2020 | 12:32 AMMark Titus/Gleaner Writer

Western Bureau: The Global Services Association of Jamaica (GSAJ) is now in talks with key regulatory services to develop the operating standards for a sustainable work-at-home regime by September 19 as the arrangement sparked by the COVID-19...

Published:Saturday | July 4, 2020 | 12:24 AMMark Titus/Gleaner Writer

Western Bureau: It is a massive show of goodwill. The Temple of Restoration Ministries, based in Brooklyn, New York, has been delivering care packages to the nation’s most needy across 12 parishes over the past eight weeks, which they hope is...

Published:Thursday | June 18, 2020 | 12:00 AMMark Titus/Gleaner Writer

WESTERN BUREAU: The Jamaica Special Economic Zone Authority (JSEZA) has advised Prime Minister Andrew Holness against allowing the creation of virtual SEZs to facilitate the outsourcing sector’s plan to have 25 per cent of its labour pool working...

Published:Wednesday | June 3, 2020 | 12:24 AMMark Titus/Gleaner Writer

WESTERN BUREAU: The Jamaica Special Economic Zone Authority (JSEZA) has signalled to the Government that it has no objection to operators in the BPO sector being granted a special extension to its...

Published:Tuesday | June 2, 2020 | 12:28 AMMark Titus/Gleaner Writer

USED-CAR DEALERS who play by the rules are now being left behind, as a flood of new operators are employing deviant strategies to sell imported second-hand vehicles, reducing the industry to a free-for-all. “We are not happy and our members at...

Published:Friday | May 29, 2020 | 12:21 AMMark Titus/Gleaner Writer

WESTERN BUREAU: Some of the leading developers of space in western Jamaica are now taking a wait-and-see attitude towards the COVID-19 sparked work-from-home (WFH) arrangement, which some outsourcing firms are expressing an interest in expanding....

Published:Friday | May 29, 2020 | 12:11 AMMark Titus/Gleaner Writer

Despite the establishment of a pre-shipment regime by the Government to protect consumers, unsuspecting Jamaicans are still being deceived by unscrupulous used-car dealers who are rolling back the mileage generated on vehicles in the country of...

Published:Friday | May 15, 2020 | 12:00 AMMark Titus/Gleaner Writer

WESTERN BUREAU:
If she were allowed to have her own way, Mildred’s (not her real name) husband would not have travelled to Canada on the overseas farm work programme this year as he has been doing for the past 19 years. However, her...

Published:Thursday | April 30, 2020 | 12:25 AMMark Titus/Gleaner Writer

Seventeen Jamaicans are among 47 workers employed to Greenhill Produce in Chatham-Kent, Canada, who have contracted the coronavirus disease and have been placed in isolation. Forty-five of the positive cases are migrant workers and two are members...

Published:Wednesday | April 29, 2020 | 12:25 AMMark Titus/Gleaner Writer

WESTERN BUREAU: THE UMBRELLA group for BPOs is appealing to the Government to make it mandatory for all outsourcing firms operating in Jamaica to register with the representative body to ensure good governance in the sector. Of the 68 BPOs, or...

Published:Tuesday | April 21, 2020 | 12:23 AMMark Titus/Gleaner Writer

Uncertainty now hangs over the lucrative business process outsourcing (BPO) sector after the Government announced a 14-day lockdown of the industry within the next 24 hours, but has offered exemptions to operators who support critical private- and...

Published:Thursday | April 16, 2020 | 12:21 AMMark Titus/Gleaner Writer

WESTERN BUREAU: International outsourcing firm Alorica says it is in full compliance with the protocols established by the Jamaican authorities and has rubbished suggestions that negligence on the firm’s part resulted in 52 of its workers being...

Published:Wednesday | April 15, 2020 | 12:07 AMMark Titus/Gleaner Writer

WESTERN BUREAU: Inconsistencies in the local telephony infrastructure and recurrent disruptions in electricity are the main challenges being faced by business process outsourcing (BPO) employees who have been working from their homes over the past...

Published:Wednesday | April 8, 2020 | 12:16 AMMark Titus/Gleaner Writer

WESTERN BUREAU: Seventy-four-year-old Roy Burns has been picking apples in Vermont for nearly 40 years, but while the United States seasonal agricultural programme has been beneficial to him and his family, he will not report for work this year. At...

Published:Monday | April 6, 2020 | 12:06 AMMark Titus/Gleaner Writer

Western Bureau: PUBLIC HEALTH officials from the Ministry of Health and Wellness are conducting assessments of all local outsourcing firms to ensure adherence to the restrictions implemented due to the COVID-19 pandemic. The global services sector...

Published:Thursday | April 2, 2020 | 12:19 AMMark Titus/Gleaner Writer

WESTERN BUREAU: Davon Crump, chief executive officer of business process outsourcing outfit Global Outsourcing Solutions Limited (GOSL), will probably never forget the look of despair on the faces of some of his employees when...

Published:Monday | March 23, 2020 | 12:08 AMMark Titus/Gleaner Writer

Western Bureau: Dermon Spence, permanent secretary in the Ministry of Industry, Commerce, Agriculture and Fisheries (MICAF), has rubbished claims that the foray into representational politics by Phillip Henriques, chairman of the Sugar Enterprise...

Published:Thursday | March 19, 2020 | 12:06 AMMark Titus/Gleaner Writer

WESTERN BUREAU: Several local outsourcing operators are still in dialogue with their clients regarding the implementation of work-at-home (WAH) arrangement for their agents to minimise the risk of potential infection from the coronavirus (COVID-19...

Published:Friday | March 13, 2020 | 12:00 AMMark Titus/Gleaner Writer

Western Bureau: The Global Services Association of Jamaica (GSAJ) is awaiting the green light from the Government for a waiver on duties on computers for its members to support a planned work-at-home (WAH) regime, which is...

Published:Monday | March 9, 2020 | 12:21 AMMark Titus/Gleaner Writer

David Coke, the 83-year-old son of Burnett Birthright Coke, late Speaker of the House and member of house of the Representative for South St Elizabeth in the 1950s, is calling for a posthumous national award to be conferred on his father for his...

Published:Monday | March 9, 2020 | 12:00 AMMark Titus/Gleaner Writer

WESTERN BUREAU: The Government and private-sector developers have been urged to build out more multistorey residences across the western city of Montego Bay to drive down housing costs and influence public order and safety. That call has come from...

Published:Thursday | March 5, 2020 | 12:20 AMMark Titus/Gleaner Writer

WESTERN BUREAU: Farmers along the Trelawny-St James belt who have been affected by the closure of the Long Pond Sugar Factory will be taking control of lands surrounding the historic landmark by the end of March....

Published:Tuesday | March 3, 2020 | 12:22 AMMark Titus/Gleaner Writer

Western Bureau: With a plethora of housing developments taking place in western Jamaica, and further expansion projected for the lucrative outsourcing sector, president of the Global Services Association of Jamaica (GSAJ), Gloria Henry, is calling...

Published:Wednesday | February 19, 2020 | 12:40 AMMark Titus/Gleaner Writer

Independent auditors have called for immediate corrective action to fix a raft of issues identified during an investigation into the dysfunctional wastewater treatment plant at the Savanna-la-Mar Hospital, The Gleaner understands. Health and...

Published:Monday | February 3, 2020 | 12:16 AMMark Titus/Gleaner Writer

The Global Services Association of Jamaica (GSAJ), formerly the Business Process Industry Association of Jamaica, is projecting annual revenue earning of US$1 billion from its membership by 2024. Currently, the more than 70 firms operating in the...

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