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Barnett signs 10-year deal with call centre operator

Published:Sunday | October 12, 2014 | 12:00 AM

Director of Barnett Limited, Christopher Tufton, said Friday that the company has signed a lease contract with Philadelphia-based Advanced Call Centre Technologies.

The American company will take up 25,000 square feet of space at the new Barnett Tech Park, which is in the final stages of construction in Montego Bay.

The value of the contract was not disclosed, but Tufton said the contract with Advanced Call Centre is for 10 years, with occupancy set for year-end.

Tufton said the company "primarily provides customer relationship management services to Fortune 100 partners" and is an employer of nearly 5,000 agents across five American states.

It plans to employ about 500 for its Montego Bay operation, Tufton said.

The building which will house Advanced Call Centre, measures 50,000 square feet in total and is being constructed at a cost of US$8 million. Its deadline for completion is mid-November.

Tufton also disclosed that the 48-acre Barnett Tech project is part of a wider development plan spanning 400 acres owned by the Kerr-Jarrett family.

housing development

The plan includes middle income housing, a University campus and commercial and retail space.

"Plans are advanced for the start of the housing development by an independent private developer, and the University campus," said Tufton.

"These developments are expected to create significant economic activity for the Montego Bay South area over the next three to five years and thousands of jobs in the process," he said.

He said Barnett Limited is currently in active negotiations with another "foreign based client" for the remaining 25,000 square feet of the new call centre building.