Wed | Sep 19, 2018

T&T bankers warn customers about phishing

Published:Saturday | November 11, 2017 | 10:02 AM

The Bankers Association of Trinidad and Tobago (BATT) has warned customers to be wary of persons posing as bank employees in a bid to acquire information regarding their personal banking accounts.

In a statement, BATT said that it had become aware of text messages being sent to people requesting their confidential banking and personal information.

BATT said that the scammers were asking customers to update their banking details “by filling out a particular form and return it to an email address purportedly that of the bank.

“These messages are fraudulent,” BATT said, reminding customers that phishing is a type of identity theft where criminals use emails to try to bait people into visiting fake websites or using other methods to solicit personal information.

“Once there, you are asked to disclose confidential financial and personal information, like passwords, credit card numbers, access codes or national identification number. The most familiar type of phishing scam is an email threatening consequences if you do not log in and take action immediately.”

BATT said it is “strongly” advised customers not to respond to any messages such as texts, emails or private messages on social media.

The bankers are also urging people not to open attachments or click on suspicious links from reputable institutions or unknown senders who are asking for personal or financial information.

“Always remember that your bank will never send you unsolicited messages asking for confidential information,” BATT said.