Thu | Aug 24, 2017

Only emergency cases being accepted at Bustamante hospital as staff protest over security concern

Published:Thursday | March 23, 2017 | 3:35 PM

The Bustamante Hospital for Children in Kingston is now only accepting emergency cases because of industrial action by the health records staff.

They are demanding increased security arrangements after a health records clerk was injured at the hospital last night during an incident involving a parent.

The clerk was seriously injured and had to undergo surgery to remove splinters from her eye.

She is now recovering at the Kingston Public Hospital.

The South East Regional Authority says the police were immediately called to the hospital to deal with the matter. 

It further says a meeting was held with the staff, police, union representatives and the management of the hospital this morning.

During the meeting, the management reportedly announced that security measures will be strengthened.

It also said counselling will be offered to all members of staff as needed.

In the meantime, the health authority says it is working to restore normalcy at Bustamante as soon as possible.

It also says there is a complaint mechanism in place for visitors dissatisfied with the service they receive.

Dissatisfied with service? Contact:
The Patients’ Affairs Department at the hospital
Call: 1-888-429-5013 
E-mail: patientcare@serha.gov.jm