Incident at Bustamante Hospital for Children sparks angry protest
Up to last night, the Bustamante Hospital for Children in St Andrew was only accepting emergency cases until further notice. This followed an incident on Wednesday night, where a health records clerk was injured in the eye by a parent. The incident sparked industrial action by the health records staff.
According to the South East Regional Health Authority (SERHA), the incident happened approximately 11 p.m. on Wednesday, and the police were immediately summoned to the hospital to deal with the matter. The staff member was admitted to the Kingston Public Hospital to undergo surgery.
SERHA said, following a meeting with the staff, police, union representatives and the management of the hospital, the staff was reassured that security measures would be strengthened to further safeguard them while they carry out their duties.
Counselling will be offered to all members of staff as needed.
SERHA was working with the staff to restore normalcy as soon as possible and is appealing to the public to treat all health staff with respect and give them their full cooperation while they continue to serve the public.
SERHA also said there was a mechanism in place for the public to lodge complaints to the Patients' Affairs Department at the hospital. The public can also call 1888-429-5013 or email email@example.com.