Outraged at treatment by Sagicor
THE EDITOR, Sir:
In a capitalist society where giant businesses are indifferent about the poor or those deemed to be poor, it is horrendous that hard-working persons like myself have to suffer at their hand because of lack of efficiency and an apparent 'don't care' attitude.
Yes, I know I am not the first, and I won't be the last to complain about this, but at the point where Sagicor is collecting for my group insurance out my 'likkle tucumpence' of a salary to make ends meet. I am disappointed.
When I applied for my insurance a few months ago, I made sure to apply for group insurance to maximise the benefits that I derive from being a government employee. After waiting for what felt like an eternity, I finally got my insurance card, only to realise that I got a single plan. Outraged, I was that Sagicor was collecting twice the amount from my salary and then gave me a single plan. We all know that the insurance scheme expires after one year and is renewed for the upcoming year. Now, how is this fair that I have been paying for a group plan, and not been able to have access to this benefit?
After trying to query several times what the issue was and when it would be sorted out, I was brushed aside and the issue treatedas though it didn't matter, as if I had no right to query what was happening. This is disrespect.
To make matters worse, I was told that I had to resubmit my documents because they seemed to have been misplaced. Now tell me, don't I have the right to be outraged? I know some of you might say it's government group insurance, so I must go 'siddung', but I pay for part it, too, and it is my benefit for my hard work. Respect is due.
Government should consider having other companies to do business with and show these people that this is not a monopoly. I will be notifying the ministry as well, and, hopefully, I can have the matter resolved.