Silver lining at St Ann’s Bay Hospital
THE EDITOR, Sir:
On June 27, I had the unfortunate pleasure of visiting the St Ann’s Bay Hospital. It’s unfortunate mainly because I wasn’t truly just visiting. I had an appointment to see the doctor about an injury I had sustained.
This resulted in a very long day full of movement from one end of the hospital to the other. If that was hard and tiring enough, imagine that for someone who had a cast over their right ankle walking with a crutch.
However, what made over four hours of walking and waiting worthwhile was the heartwarming care and assistance I received.
At the entrance to the orthopaedic clinic/section (bone clinic) was a young female security guard who went above and beyond the call of duty. She was technically operating in the capacity of a health administration employee and with the true care and assistance more than any doctor I saw there.
As a matter of fact, I went to see the doctor and he sent me to get my cast taken off and a few minutes later he forgot my name (I don’t blame him though, he sees a lot of patients), but she remembered me even after long periods and having to return. She treated me with the utmost respect and care.
It is these day-to-day unsung heroes that remind us of how much adding a little TLC can make a huge difference.