Tue | Apr 25, 2017

I'm not sure where to go

Published:Tuesday | August 18, 2015 | 8:00 AM

Dear Mr Bassie,

I read previously where you advised on how to replace a lost British Resident Permit (BRP). My issue is that I have lost the decision letter and I do not know from which post office I need to pick up my BRP. How should I handle this?

- G.T.

Dear G.T.,

If a person has lost his or her BRP, decision letter, passport, or travel document, that person should email: RPCollection@homeoffice.gsi.gov.uk. If he or she does not know at what post office branch to pick up the BRP, the passport or travel document, this email address should also be used.

Persons should include the following information in the email if they have lost the decision letter: the person's full name; date of birth; nationality; passport number; a phone number that the person can be contacted at; and the case reference number.

Also, a person should include the following information in the email if he or she has lost his or her passport or travel document: the person's United Kingdom residential address and telephone number; the date that the loss was reported to the police; how the person lost his or her passport or travel document. After doing this, that person will be contacted within five days by the Home Office, which will then advise on what next to do.

Just for complete-ness, it should be noted that if a person would like to collect his or her BRP from a different post office branch from the one that he or she was told, this is possible. The person will need to pay a fee for each BRP that he or she would like to pick up from a different branch.

Please be aware that a person can only nominate someone else to collect his or her BRP if that person has a serious illness or disability, which prevents him or her from collecting it; or if he or she is under 18 years old and cannot collect the BRP at the same time as the parent or guardian.

All the best.

• John S. Bassie is a barrister/attorney-at-law who practises law in Jamaica. He is a justice of the peace, a Supreme Court-appointed mediator, a fellow of the Chartered Institute of Arbitrators, a chartered arbitrator and a member of the Immigration Law Practitioners Association (UK). Email: lawbassie@yahoo.com