Wed | Jun 28, 2017

CBS offers IT solution for logistics hub entrepreneurs

Published:Wednesday | August 13, 2014 | 8:00 AM
Managing director of Columbus Communication Jamaica Ltd, Sean Latty, leans in for a closer look as Anthony Hylton, minister of industry, investment and commerce, 'tests' the Polycom UC Board, a virtual whiteboard that facilitates interaction. Radames Rangel, Polycom's Solutions Architect, Caribbean and Latin America, and CBS Jenson Sylvester look on. - Contributed

Entrepreneurs looking to capitalise on opportunities from Jamaica's logistics hub project are urged to consider a revolutionary communication system being offered by Columbus Business Solutions (CBS).

The CBS Hosted PBX is a state-of-the-art, Internet-based solution aimed at reducing start-up and operational costs, especially for small business owners. "The service is designed with entrepreneurs in mind" said Craig Fisher, CBS sales manager, responsible for small and medium enterprises. "The Hosted PBX is a managed communication system - from CBS that gives customers the hardware, that is a telephone at a desk in their business with extension points - while everything else - the ability to transfer the calls, forward the calls to mobile or other numbers, have an on-hold message for your customers - is handled by Columbus."

Flexible system

Fisher continued, "Hosted PBX eliminates the cost of owning all that is required to have the system within a business; an investment most SMEs would forego. But, with our solution, a business owner can customise the system so they only pay for what they need; it's flexible so we can add lines on-demand and the convenience of the service makes it more attractive and perfect for a small business owner."

The CBS Internet-based phone system allows entrepreneurs and managers to focus on core-business and has been proven to reduce the costs for facility management, line rental and other telephone expenses, while increasing workplace productivity and efficiency. The system may also be tailored to the business owner's needs and budget.

Columbus Business Solutions recently partnered with Polycom, Audiocodes and Metaswitch to host a workshop for entrepreneurs where participants were privy to a live demonstration of the cloud-based PBX telephone system.

FROM GRANT'S DESK

The truth is there is no simple answer - the Hub is complex and has
several moving parts. At Columbus, we have come to regard it as an
ecosystem comprising - data, the Government, private sector, processes,
money and other stakeholder groups.

To be successful, all the
players in the ecosystem need to communicate in real time, and goods and
services must flow seamlessly without delays and interruptions. The
solution is to deploy cutting-edge technology to take the complexity out
of the Hub.

Columbus, with its extensive network, its
innovative technologies and its pool of certified professionals is
ready to support the Hub and provide the right technological solution.

- Grant Hume, vice-president, Columbus Business Solution