Sun | Jun 25, 2017

Rural Express: JPS Region Central hosts inaugural awards, Manchester cops top prize

Published:Saturday | December 27, 2014 | 12:00 AM
Top Parish award went to the Manchester for copping four of the seven awards. From left: Regional Central director Keith Garvey; acting parish manager Donovan Cunningham; customer service manager Andrewnette Henzel; and operations manager Shelton Thomas. Gary Barrow, senior vice-president, energy delivery, made the presentation.-Photo by Tamara Bailey

Tamara Bailey, Gleaner Writer

In an effort to boost company morale and highlight internal accomplishment, the Jamaica Public Service Region Central held for the first time its awards ceremony, acknowledging high-performing units from Manchester, Clarendon, St Ann and Portmore.

The event, held at the Bloomfield Great House on December 11, saw the parishes being awarded in the categories of reliability, collections, collections as a percentage of billing, bill sales, losses, safety and community outreach.

"The top parish, in terms of collection (revenue collection), was Manchester and second was Clarendon. In terms of collection as a percentage of billing, which means the amount that is collected from bills sent out had Clarendon coming in first, and Manchester second. In terms of losses, which is reducing the theft of electricity, that went to Manchester followed by St Ann. With regards to safety, Clarendon and Manchester tied, and the award for community was copped by Manchester, followed by St Catherine," stated Regional Director Keith Garvey

top parish

Having copped four of the seven awards, Manchester was deemed the top parish for the year and received the outstanding parish award.

"The country is divided into three regions: Region Central, Region West and Region East, and this has been very effective because we are getting better results than we have before. When we look at the perception of what persons had of JPS then and when we look at it now, it's better ... we aren't where we want to be as a company yet, but we are reaching there," expressed Garvey.

Gary Barrow, senior vice-president of energy delivery, in his address, expressed the need for persons to continue to stay focused as more hard work is required for the tough times ahead.

national development

"I really have to recognise the Central team for the objective that they have achieved, and again, it had to do with visioning ... I encourage you to continue to look outward, to look to the future, I believe in your passion, I believe in your excitement. We have a tough year ahead of us, but we'll do what we have to to ensure JPS survives and Jamaica benefits from our input into national development."

With the service company under constant scrutiny for actions taken, the senior vice-president of customer and corporate service, Sheree Martin, says the success of the company should be dependent on those who possess the know-how.

"I see us developing more around a common theme, and that theme, if it hasn't been articulated yet, I would like to call 'Customer Intimacy'. This, I believe, is the only way to change JPS story fundamentally. Why do we need to change the story? Because it is being written by people who have no business telling us who we are or what we need to do ... it means we continue on this journey of building a new company and transforming to who we have to be for Jamaica ... ."

The guest speaker, Dr Trevor Gardner, president of Northern Caribbean University, challenged the leaders present to efficiently sell their vision to those under their leadership and continue the drive to actively transform each parish and boost national progress.

rural@gleanerjm.com