Tue | Sep 18, 2018

Gap executives for 6th ‘Middle Managers Conference’

Published:Sunday | April 12, 2015 | 12:00 AM
Labour and Social Security Minister, Derrick Kellier (left), delivering the keynote address at the opening ceremony for Make Your Mark Consultants fifth annual two-day Middle Managers Conference at the Jamaica Pegasus Hotel, New Kingston last year.

Enhancing innovation and professional development are among key issues that will be discussed at the sixth Make Your Mark Consultants' Middle Managers Conference, slated for April 28 and 29.

According to Jacqueline Coke-Lloyd, managing director of Make Your Mark Consultants, middle managers hold one of the most significant positions in any organisation and, as such, more should be done to assist in their development.

"Middle managers are what we describe as the hub of any organisation. They execute many of the decisions and are one of the most critical factors for any enterprise to be successful," said Coke-Lloyd.

"We are, therefore, expecting that at the end of this conference, managers will go back to their offices, implement

new ideas, build on existing ones and enhance creativity and innovation," added


Among the topics to be discussed are human resource and learning development, financial management, improving customer service, and how to deal with crises.

Coke-Lloyd noted that one of the highlights of the conference will be guest speakers Keisha Golding, senior director of talent acquisition for the Gap brand, and Jessica Leiman, Gap's talent acquisition leader.

Throughout her career, Golding has worked with some of the most iconic brands in the retail industry. She began at boutique agency Janou Pakter, and moved on to fashion powerhouses like Tommy Hilfiger, The Limited, and now, Gap. Golding has 18 years of experience building effective and innovative teams.

Leiman has worked closely with Golding on the globalisation of the Gap brand, supporting her on industry research and recruitment for the last four years.