Sun | Oct 22, 2017

US State Department says visa systems wont be fixed before next week

Published:Thursday | June 18, 2015 | 9:41 AM
The issuance of visas by the US government to overseas applicants is being affected by technical problems with its visa systems.

The US Department of State says its visa systems are not expected to resume normal operations before next week.

The issuance of visas by the US government to overseas applicants is being affected by technical problems with its visa systems.

The state department says it does not believe these problems stem from any cyber-security attacks.

And it says public and private sector experts are working around the clock to correct the problem.

The state department says some visa applicants will experience delays in receiving visas and it says others will be contacted directly to reschedule their appointments.

Meanwhile, the US state department says overseas passports are currently being issued and it is assisting visa applicants with urgent humanitarian travel and processing adoption cases.

It says individuals with humanitarian travel needs should contact their nearest US embassy or consulate.

However, the department reiterates that it cannot bypass the legal requirement of screening applicants before it issues visas.

The state department says once the visa systems are fully operational, it will work as quickly as possible to clear the backlog of pending cases.