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Expect glitches as number portability rolls out - Technology Minister

Published:Monday | June 22, 2015 | 9:04 AM

Technology Minister Phillip Paulwell says there may be minor glitches following last night’s implementation of the number portability system which will allow consumers to switch networks while retaining their telephone numbers.

Paulwell assured that as of midnight, the system, that missed several deadlines, would become operational.

However, in a statement last night, he warned that like all major new systems, there may be minor glitches.

Paulwell says the Government expects that any glitch will be addressed quickly and with minimal inconvenience to consumers.

Under the Telecommunications Act (Number Portability) Rules 2014, providers cannot charge subscribers who wish to switch from one network to another.

The Technology Minister says telecoms companies have also assured that they will not be seeking to charge consumers.

Dutch company, Porting Access B.V. has a 10-year licence to administer number portability services in Jamaica.

Number portability should have taken effect on May 31, but was delayed because LIME, one of the major players in the telecommunications industry, asked for an extension to conduct tests and correct glitches.

Paulwell says he expects that someone will be held accountable for the delays when the Office of Utilities Regulation completes its investigations.


Technology Minister, Phillip Paulwell