Tue | Oct 17, 2017

NWC late payment fee resumes today

Published:Wednesday | September 2, 2015 | 10:18 AM
National Water Commission customers who pay their bills on or before the due day will be credited with $250.

The National Water Commission (NWC) will begin applying a $250 late fee to bills as of today.

Additionally, customers who pay their bills on or before the due day will be credited with $250.

The NWC says the scheme will apply to all customers.

The initiative was introduced by the NWC recently but was halted by the Office of Utilities Regulations because it was implemented without approval.

The NWC says the OUR has since given approval and the scheme will now resume.

The utility company says it expects to see an improvement in bill payment as a result of the new regime.

The NWC says it estimates that the percentage of customers who pay their bill on time and in full each month will move from approximately 20 per cent to in excess of 40 per cent.