Thu | Aug 16, 2018

Scotiabank, Best Digital Bank Regionally

Published:Wednesday | September 23, 2015 | 12:00 AM

Global Finance Magazine has awarded Scotiabank with the title of Best Digital Bank (formerly the Best Internet Bank Award) 2015, of 21 countries across the Caribbean and Central America.

Other countries recognised include: Anguilla, Antigua and Barbuda, The Bahamas, Barbados, Belize, British Virgin Islands, Cayman Islands, Costa Rica, Dominica, Dominican Republic, Grenada, Guyana, Haiti, Grenadines, Trinidad and Tobago, Turks and Caicos and the US Virgin Islands.

"It is a tremendous honour to be recognised internationally", said Heather Goldson, the bank's regional marketing director.

"This is a tremendous achievement and it is a testament to Scotiabank's commitment to providing excellent service options to our customers," said Goldson.

"We are very proud to have been recognised by Global Finance, in almost every country in which we operate across the region, for providing best-in-class digital-banking service," she said.

Digital transformations

As technology evolves, banks have kept current, making digital transformations to their offerings, in line with customer's requirements. Global Finance has been monitoring these changes and, annually, ranks financial institutions based on their innovations.

For many of the Scotiabank entities, this is the fifth year being recognised by Global Finance as the best digital bank.

Global Finance Magazine was founded in 1987 and caters to readers in 163 countries. Each year it selects the best financial institutions around the world. These awards have become a recognised and trusted standard of excellence across the financial industry.

Winning banks were selected based on their strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web or mobile site design and functionality.