JUTC investigating incident where child was put off bus
The Jamaica Urban Transit Company (JUTC) has launched an investigation into the circumstances which led to the removal of a child from one of its buses last month.
A young boy, who reportedly defecated on himself, boarded a JUTC bus, but was removed by the driver after the stench in the air-conditioned bus became unbearable for some of the passengers.
The JUTC in responding to the situation, which was highlighted in The Gleaner’s People’s Report on Saturday, said it regretted the unfortunate handling of the incident.
The company says the individual in question has been pulled from active duties.
It says efforts are being made to establish a structured and diplomatic way of handling such incidents in the future.
According to the letter, which detailed the incident, the boy was put off the bus in the late evening and was not refunded his fare.
The letter expressed concern that the driver gave no consideration to the personal well-being and safety of the child in getting home.
The company argued that the incident is isolated and does not represent a company-wide approach to treating with children and customers in general.