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Actavo to offer 24/7 service to Jamaicans

Published:Wednesday | June 29, 2016 | 6:00 AM
Jim Vesey

Actavo, a leading international engineering solutions company operating in over 100 locations worldwide, is set to roll out full-scale mechanical and electrical services from its Jamaican office.

The company has a presence in Jamaica since 2013 working in the telecoms sector. Now, it sets its eyes on expanding its business offerings in mechanical and electrical services to ordinary Jamaicans and businesses as the construction industry gets ready for a spike in growth following recent announcements concerning the National Housing Trust and a resultant uptick in homeownership in the coming years. Jim Vesey, business manager, says the company brings standards and satisfaction as its key priorities to the Jamaican market.

"We are recognised globally as partners with some of the big brands and that's because of the level of service we are committed to providing customers which includes services in a variety of areas, including telecommunications, energy, infrastructure and utilities support, events, health care, education and construction among others," he said. The offices in Kingston are open 24 hours a day, every day. Vesey says the company has islandwide geographical coverage and is service-level agreement driven. To support its round-the-clock operations, the operations centre in Kingston manages customer contact as well as the dispatching of engineers and partners. There is an in-house team of engineers as well as teams of contractors located at strategic points across the island.

"Providing satisfaction from our services is a major priority. This requires being able to respond to customers in a timely manner any hour of the day or night. That is what we are offering because that is what Jamaicans have been asking for," Vesey said. Actavo offers generator, air conditioning, and general electrical services for homes and businesses at competitive prices. The company has five decades of experience in engineering globally and employs more than 5,000 persons worldwide.