Fri | Mar 23, 2018

TAJ rolls out new online services

Published:Friday | August 26, 2016 | 12:00 AM
The crowded Constant Spring Tax Office in 2012.

On September 5, 2016, taxpayers will be able to access a wider range of stamp duty and transfer tax services online when Tax Administration Jamaica (TAJ) rolls out related services in the latest phase of the Revenue Administration Information System (RAiS). Persons will also be able to make these tax payments at any tax office islandwide, with document processing being done at three locations Harbour Street and Constant Spring Road in the Corporate Area and the Montego Bay Revenue Service Centre. This third and final phase of RAiS is expected to improve service efficiency and provide greater convenience for taxpayers, while providing TAJ with a greater capacity to monitor stamp duty and transfer tax payments.

As part of the service enhancement through the RAiS platform, the stamping of documents with a vermillion stamp will now be replaced with the use of a barcode endorser. This means that the validation of these documents will be done online.

Additionally, all estates will now require a Taxpayer Registration Number (TRN) for the registration and processing of documents. Persons are reminded that to get a TRN for an estate, the personal representative is required to complete a TRN application form on behalf of the organisation and submit an ID along with the following documents: proof of death, copy of will, grant of probate or administration, or in the absence of the grant, the oath of executor or administrator. For cases that involve property held in joint tenancy, the TRN of the surviving joint tenant(s) is sufficient.

As the tax authority continues to make preparations to roll out stamp duty and transfer tax services on the new platform, persons are encouraged to complete their transactions before September 2 to avoid possible service delays, as the organisation upgrades its services for improved efficiency and customer service delivery. As a result, all documents for which payments have been made in full should be collected by September 1.

Since the start of the year, several stakeholder engagements have been held with the National Land Agency (NLA) and members of the legal fraternity and the judicial system. Discussions have been held with the chief justice and other representatives of the courts of Jamaica, The Jamaican Bar Association and its Convey-ancing Committee, and the Cornwall Bar Association, as TAJ takes on board the feedback of various interest groups to inform the smooth implementation of the new online tax services.

RAiS Phase 3 will include the introduction of withholding taxes, environmental protection levy, betting gaming and lottery taxes and trade and business licences as part of the new online service options. The benefits include reduction in costs associated with certificate printing and the streamlining of the filing of tax returns, with certificate information being pre-populated in the online returns.

For further information, persons may contact the Customer Care Centre at 1-888-tax-help (1-888-829-4357) toll-free or visit the TAJ website,