First Global Bank Using Technology For Banking Solutions
First Global Bank, a subsidiary of the GraceKennedy Group, has fast-tracked its technology developments to mirror changes in consumer trends and demands for efficient and effective banking solutions.
According to Don Wehby, chief executive officer at the GraceKennedy Group, technological is central to improving controls, driving operational standards and customer service across all subsidiaries.
"Technology-based solutions are expected to reduce operating costs, while providing convenience and value-added services to our customers," Wehby said.
Wehby, who was the keynote speaker at the official opening of First Global Bank's new Liguanea branch, highlighted some of the recent technological developments in several of the Group's financial services companies.
These, he said, included multi-currency machines, interactive teller machines, a mobile banking app, Internet-based solution at First Global, the roll-out of GKGOnline at GK General Insurance Limited and the introduction of TeleSend and Deposit Direct at GraceKennedy Money Services.
TeleSend makes money transfers via mobile phone and online functionalities possible, while Deposit Direct allows customers to receive remittances from overseas directly to their bank accounts.
Wehby is optimistic that through advanced technology, GraceKennedy can continue to make worthwhile contributions to Jamaica's growth.
"The group has made significant investment in technology in all segments. This is expected to improve controls, drive operational efficiency and improve our customer service," Wehby said.
"We strongly believe that in addition to our hard-working staff, we can continue to realise growth and success through using new technology as a business strategy that is in keeping with emerging trends and customer demands," he added.
The bank is a comprehensive provider of first-rate banking products and services including online banking, cheque and savings accounts and foreign exchange trading.
"First Global Bank continues to be at the forefront of technology in the banking and financial services sector. Our hardware and software are continuously on the cutting edge and our human resources are second to none," Wehby concluded.