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Customs Brokers frustrated with new goods clearance system

Published:Wednesday | December 14, 2016 | 9:37 AM

The Customs Brokers and Freight Forwarders' Association of Jamaica is expressing frustration with ASYCUDA system run by the Jamaica Customs Agency.

The customs brokers say ASYCUDA, an online portal used to facilitate the clearing of goods at the ports, is causing them to lose business.

According to association president, Marcia Bent, despite assurances from Jamaica Customs, there continues to be teething pains with ASYCUDA.

Bent says the problems with the system escalated in the past two weeks causing major issues for custom brokers, their customers and players such as truckers in the run-up to the Christmas period.

She says while there have been some improvements some issues remain.


President of the Customs Brokers and Freight Forwarders Association of Jamaica, Marcia Bent

There is no manual back-up system in place for the ASYCUDA system.

Last night The Gleaner/Power 106 News Centre was not able to get a comment from a representative of Jamaica Customs.