Tue | Oct 23, 2018

Attorney says customers could seek legal action for exposure of private numbers

Published:Tuesday | December 20, 2016 | 2:13 PM

Attorney-at-law Bert Samuels says customers whose private numbers have been exposed in the 2017 Yellow Pages telephone directory may have legal recourse against telecommunications company FLOW.

The Gleaner this morning reported that FLOW is scrambling to explain to hundreds of customers why their telephone numbers and other data that had been private for up to 25 years have been released in the directory.

Among those whose information has been listed are senior government ministers and top business leaders.

Samuels says while he is not aware of the terms of FLOW's operating license, there may be legal recourse for the affected customers.


Attorney-at-law Bert Samuels

FLOW has cited the "sensitivities" around the issue, but says it regrets the inclusion of the private listing of some customers in the 2016-2017 telephone directory.

The company has also apologised.

Ian Neita, the chief executive officer of Global Directories, the publishers of the directory, has declined to speak and directed all queries to FLOW.

FLOW customers currently pay $2,400 per year to keep their numbers private.