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Digicel to cut staff by 25 per cent globally

Published:Wednesday | February 22, 2017 | 12:25 PM

Telecommunications firm Digicel says it will reduce by 25 per cent its global workforce over the next 18 months.

The company says it will begin by offering an enhanced voluntary separation programme starting in March.

The move comes as the company take steps to initiate a wide scale transformation agenda.

The core elements of the Digicel 2030 transformation will see the company undertaking a complete re-design of its organisational structure; putting customers in control and making a commitment to deliver a superior superfast network experience.

Digicel says it is designing and integrating its organisation to be fit for purpose for 2030 and beyond.

According to the telecoms company, its future organisational structure will comprise a small number of regional hubs with two located in the Caribbean and Central America and two in the Pacific region.

In announcing its 2030 global transformation programme today, the company promised customers a completely new communications and entertainment experience made possible by a more agile, customer-centric application of resources and investment.

Digicel also announced that it has signed a global partnership agreement with ZTE – a leading global provider of integrated telecommunication solutions – for an ongoing multi-year network upgrade programme.

These initiatives occur as telecoms providers across the globe move to benefit from significant technology advances and manage changing customer needs in terms of data usage and competitive threats from unregulated OTT operators.