Sun | Jan 21, 2018

Community colleges offer BPO, logistics programmes

Published:Monday | May 29, 2017 | 12:00 AM

Some of the country's community colleges have taken steps to incorporate business process management and logistics-related programmes into their curriculum in a move that aligns with the strategic direction of the Government and respond to the emerging needs of the Jamaican economy.

Executive Director of the Council of Community Colleges of Jamaica (CCCJ), Dr Donna Powell-Wilson, said at least one college already offers an associate degree in business process management.

The Portmore Community College took the lead in developing the curriculum, which has been made available to other colleges across the island. An additional two colleges will start offering the programme in September.


"We have also established relationships with the BPO (business process outsourcing) industry, so our learners will have the opportunity to do their work experience in some of those institutions," Powell-Wilson said, adding that the CCCJ seeks to ensure that colleges are always responding effectively to the demands of the labour market.

She noted that community colleges have, in the meantime, been offering BPO and logistics-related programmes, such as the associate degree in business studies and in engineering studies. The CCCJ will be developing a professional certification for persons who have completed those programmes.

"That certificate will show they have the competency and skills for them to operate in the BPO industry at a step above entry level," Powell-Wilson said.