Fri | Dec 4, 2020

FLOW aids countries impacted by Hurricane Irma

Published:Monday | September 11, 2017 | 12:00 AM
Garfield Sinclair

As the governments and people of the region come to terms with the devastating news of loss of life and widespread destruction of homes and property caused by Hurricane Irma, C&W Communications Caribbean President, Garfield Sinclair, expressed sympathies for all who have been directly and indirectly affected by this natural disaster.

According to Sinclair, there have also been incredibly inspiring examples of a steely resolve to rebuild lives and communities in the shortest possible time.

"For example, immediately, following the hurricane, our staff in Anguilla rallied together and opened up our store to issue mobile credit from our shop windows way into the night, to enable Anguillans to contact their families and friends locally and abroad," he said.

"Similarly, our colleagues in BVI, who also experienced significant damage to their homes, were on hand to open our Flemming Street Store itself badly damaged to give residents access to our Wi-Fi services and issue mobile credit to allow them to contact loved ones. Such is the resilience of the human spirit, and I wish to personally thank them for their acts of selflessness during such difficult times."

Sinclair outlined that, "While the Flow network remained resilient across the affected markets and in some cases, was the only communications option for many affected residents during and post the Hurricane, we have reports of extensive damage to individual cell sites in all markets. Additionally, our ECFS sub-sea system that runs between St Martin and BVI, was damaged which resulted in a disruption of services on our international circuits for Barbados, Grenada and Trinidad & Tobago. This issue has since been rectified."

He added, "Our restoration efforts have already begun, and Antigua has been set up as our main staging area to expedite the delivery of relief supplies. We will continue to provide further updates to customers regarding office closures in affected markets."