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Economy on course to get US$750m boost from BPO industry

Published:Saturday | February 10, 2018 | 6:17 PM

Jamaica's business process outsourcing (BPO) industry is on course to contribute over US$750 million to the economy in the next two years.

That's according to president of the Business Process Industry Association of Jamaica, Gloria Henry who says the sector could soon become the country’s number one source of employment.

Henry says over the past two decades, the local business process outsourcing industry has grown exponentially and now employs over 26,000 individuals in 55 active entities operating across the island.

She says already the industry has contributed over US$450 million to the Jamaican economy.

Henry says it has an exponential multiplier effects with other sectors such as security, transportation, food and finance.

She was speaking at the recent media launch of the 'Outsource2Jamaica' symposium and expo in Montego Bay.

The symposium is scheduled to take place at the Montego Bay Convention Centre from April 11-13 and is expected to bring together a diverse group of global experts, technocrats, government officials and service providers.