Sat | Aug 24, 2019

Vandals destroy FLOW cables, thousands without services

Published:Saturday | September 1, 2018 | 2:50 PM
Damaged cable wires from today's fire

Telecommunications company FLOW says vandals today set fire to its cables in Central Village, St Catherine, leaving over 8,000 customers without services.

According to FLOW, the fire has left residential and business customers without voice, television and fixed Internet services.

The company says it technical team is working to restore these services quickly.

However, FLOW says it remains concerned about the ongoing vandalism of its network.

“This is not a case of theft as nothing was stolen. Our fibre cables were secured in a manhole which was deliberately breached as the perpetrators went on to set fire to the cables inside,” FLOW’s Director of Corporate Communications and Stakeholder Management Kayon Mitchell said in a statement today.

“This latest incident again demonstrates the callous disregard for persons who rely on our services for access to emergency services, business, study and personal purposes,” she added.

FLOW says its network has been impacted by vandalism in 37 communities across the island and revealed that 21 of those areas are in St Catherine.

“There are instances where we have restored services to these communities and the network is again vandalised or elements such as cables, batteries and generators are stolen,” Mitchell said.

The company says vandalism and theft of its network infrastructure is costing approximately US$2 million annually, a figure that does not include the “significant investment” made to secure the network from criminals.

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