Sun | Sep 24, 2017

Montego Bay Free Zone employment creation awards

Published:Sunday | April 9, 2017 | 4:00 AMMark Titus
From left: Marjorie Ward of Itelbpo Smart Solutions; Julaire Hall, manager of the Business Process Industry Association of Jamaica and Talia Cooke Johnson of Global Gateway Solutions.
MBFZ board member Nigel Thomas presents Evelyn Harrington, CEO of Fargo Electronics with an award for her firm's performance which grew by 62 per cent in 2016.
From left: First Global Bank's Cathy McDonald-Reid joins Yoni Epstein, first vice-president of the BPIAJ and Dwight 'Debo' Crawford, councilor of the Spring Garden division.
Claudette Bryan, president of the St James Lay Magistrates Association (left) and acting Custos shares lens with Gloria Henry, assistant vice-president of operation and customer relation at the Port Authority of Jamaica.
From left: Kenesha McDonald, Heart Trust/NTA director - national training/BPO; renowned philanthropist Denise Dear; and Suzanne Leslie-Bailey, MBFZ board director at the Montego Bay Free Zone employment creation awards.
Rodcliffe Robertson (right), human resources manager at Advanced Call Centre Technologies accepts the trophy for high percentage growth from MBFZ board member Mellissa Chang, while the firm's IT manager Fitzroy Smart looks on.
Advanced Call Centre Technologies' Rodcliffe Robertson (right) and Fitzroy Smart (centre) are presented with the award for the highest employment of the year- 2016, from board member Suzanne Leslie Bailey.
Dr Horace Chang, minister without portfolio in the Ministry of Economic Growth and Job Creation, presents a plaque to President and CEO of Global Gateway Solutions, Jacqueline Sutherland in recognition of the firm's years of operation.
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Advanced Call Centre Technologies walked away with top prizes at the Montego Bay Free Zone employment creation awards ceremony held at the Montego Bay Free Zone (MBFZ) in Montego Bay on Friday, March 31.

The annual event, which started in 2005, normally recognises the firms operating in the Free Zone with the highest percentage growth, but for the first time, included an award for the entity with the highest employment by numbers.

The MBFZ is the birthplace of the lucrative Business Process Outsourcing (BPO) sector, and is the second largest employer behind tourism in Montego Bay, contributing approximately US$135 million annually.

MBFZ currently facilitates the employment of 8,700 directly, and another 3000 indirectly, growing by 7.32 per cent or 578 new employees last year.

The top ten firms were Professional Axxess; Unique Vacations; Market Track; Global Outsourcing Solutions; Allianceone; Island Outsourcers; Fargo Electronics; Global Gateway Solutions; National Credit Adjusters and Advance Call Centre Technologies.