For the past three months, I have tried without success to get some information regarding my account with Jamaica Teachers' Association Credit Union.

They have an email address which I have used repeatedly, but have not been lucky enough to receive an answer from anyone there. Why do they have an email address anyway when it doesn't work? I would very much like to know the status of my account.

Could you use your good service in assisting me to be acknowledged by the Jamaica Teachers' Association, which has my account?

- Marcia Supria, supriaM@hotmail.com, Miami, Fl, Via Go-Jamaica

The idea of a triage system is indeed a good one and will ease congestion in the emergency room. The only problem that I see here is that a doctor will be tied up doing the triage, when registered nurses (RNs) are quite capable of managing this task.

In most major hospitals in New York, an experienced triage RN funnels patients through the ER. There are courses available that can help nurses who are not versed in the art of triage, which is a system of assessing the degree of urgency to decide the order of treatment.

As a new graduate working at the Spanish Town Hospital in the 1980s, I remembered that the physicians would triage patients over to the health centre next door during the daytime and that worked to ease the congestion.

True, not everyone who shows up at the ER needs to be there and the public must be educated to appreciate such.

- Unice Benjamin, adassagreen6@aol.com, Via Go-Jamaica

There have been a number of suggestions on the energy issue with regard to oil and the heavy cost to Jamaica, particularly its relationship to vehicular traffic.

My suggestion is to restore the railway service. This, I am sure, would reduce the number of cars and long distance heavy goods vehicles on our roads. This will also reduce the number of deaths through road accidents.

I am aware that there may be lobbies against restoration, but the concern should and must be for the interest of the whole country and not for the benefit of individual entities.