Tue | Mar 2, 2021

FCIB introduces banking by mobile phone

Published:Wednesday | April 28, 2010 | 12:00 AM

FirstCaribbean International Bank Limited (FCIB) has partnered with an American telecoms firm to offer banking services on the go to customers across the banking group's 17 regional markets.

The service is free to customers, who FCIB said can now check account balances, get balance alerts, transfer funds and monitor recent transactions, using SMS technology.

The mBanking 365 platform is powered by Sybase 365, a mobile messaging and mobile commerce services provider and subsidiary of Sybase Inc of New York.

The value of the partnership was not disclosed.

FirstCaribbean, whose country operations are spread across the English- and Dutch-speaking Caribbean, operates 66 branches and 22 banking centres in those markets. The group services 550,000 accounts.

"Our partnership with Sybase 365 allows us to deliver the best possible mobile banking products to our customers throughout the region … and through our work with Sybase 365, we will be the first regional bank to launch such an innovative service," said FCIB chief administrative officer Mahes Wickramasinghe, in a joint statement announcing the new service.

Expanding global footprint

Matthew Talbot, vice-president in charge of commerce for Sybase 365, said the arrangement with FirstCaribbean furthers his company's global footprint.

"Our expertise in both software and mobile services combined with unrivalled global reach, gives Sybase a distinct advantage in providing a fully integrated end-to-end mobile commerce solution for financial institutions, mobile operators and enterprises worldwide," he said.

Sybase's mobile marketing and content-delivery services are said to involve more than 1.4 billion messages per day, reaching 850 operators and four billion subscribers around the world.

FirstCaribbean said it would expand the mBanking services over time.

business@gleanerjm.com