Police Commissioner Owen Ellington has established a complaints office in Tivoli Gardens to allow residents to report allegations of misconduct by the security forces.
This is in addition to the Office of the Public Defender, which is now operating out of Tivoli Gardens and probing allegations against the police and soldiers who stormed the fortified community last Monday.
"We have established an office inside the (Tivoli Gardens) community centre where the Complaints Division has already deployed staff, and they are recording complaints," Ellington announced on Sunday while touring west Kingston.
"Citizens who have complaints about the conduct of the police can go there and lodge those complaints and, at the same time, they can get written permission from the police if they have to travel outside the community during the curfew hours (6 p.m. to 6 a.m.)," added Ellington.
He accepted that with the allegations of misconduct being levelled against the security forces, it would be a long journey to win back the trust of west Kingston residents.
But even as Ellington vowed to do all in his power to restore the relationship between the police and residents, more allegations were being laid against the personnel under his command.
Businessman Alvin Mitchell yesterday took a Gleaner team to his house at Building 46 on the Bustamante Highway and pointed to devastation he claimed was done by the armed forces.
Mitchell said he locked up his house and left before the police and soldiers stormed the community but returned days later to find the metal chain to his grille cut, the door kicked in and the house ransacked.
"Me can't find some of me jewellery and clothes, and several items were destroyed," Mitchell claimed.
He said he reported the matter to the public defender in the hope that compensation would be arranged.
Other residents pleaded with the security forces to return the many cellular phones that had been seized in the community.