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LIME strikes deal with CARICOM

Published:Wednesday | November 30, 2011 | 12:00 AM
In this file photo, LIME's head of government channel sales, Norman Naar (right), and regional product manager for data services, Dean Findlay, test a videoconferencing service in a meeting with LIME's regional product manager for voice services, Alfred Boden (on screen), using the company's Polycom RealPresence high-definition telepresence system.

Telecommunications firm LIME has signed an agreement with the CARICOM secretariat to provide videoconferencing equipment and services to Jamaica and seven other member countries, as well as five other territories in the region.

In a statement, LIME said the regional body appointed the company, following a request for proposal to supply and install the equipment in Antigua, Barbados, Dominica, Grenada, Jamaica, St Kitts, St Lucia, St Vincent, and five other territories, namely, Belize, Guyana, Suriname, Trinidad, and Haiti.

Earlier this year, LIME revealed that the company would be offering videoconferencing solutions to the public for corporate, enterprise and government organisations.

LIME said it would be working in collaboration with Polycom, a global leader in unified com-munications solutions with the industry's broadest portfolio of telepresence and video-communications infrastructure.

"The solutions being offered range in size, features and capa-bilities from smaller scale, flat screen, transportable systems to high-definition virtual telepresence conference suites, which closely simulate most elements of face-to-face meetings," the company said.

It added that the multifaceted systems include a range of useful and novel features, including collaboration tools for sharing graphics, presentations and rich-media content.

Lime product enhanced

In addition to sourcing and installing videoconferencing solutions, LIME said it would also provide user training to ensure its customers were fully versed with the capabilities of the systems.

LIME said it was already reaping the benefits of videoconferencing as the company has equipped its own offices in Jamaica, Barbados, Cayman and other Caribbean locations with a Polycom RealPresence high-definition system. The immersive telepresence solution is used for various purposes, including multi-location meetings, employee training and client consultations.

Among LIME's first local clients was the International Monetary Fund (IMF). LIME installed a Polycom HDX 7000 movable system at the IMF's local headquarters at the Bank of Jamaica building in downtown Kingston.

"The high-definition video system facilitates content sharing, allowing for the collaborative creation and discussion of diagrams, graphics, project plans and multimedia presentations," said the statement from LIME. "The system also features stereo surround, Polycoms' unique audio technology."

The statement quoted LIME's managing director for customer solutions, Dr David McBean, as saying that "With advances in technology, videoconferencing is no longer a futuristic novelty but a useful business tool that can help to curtail travel and other costs, while reducing the impact of distance and multi-location operations.

"Videoconferencing has enhanced LIME's already extensive product and service portfolio and underscore our position as the region's best and preferred provider of communications services for organisations of any size," he added.