THE CHAIRMAN of the South East Regional Health Authority (SERHA), Lyttleton Shirley, has expressed alarm regarding a letter published in The Gleaner, submitted by a patient, highlighting concerns about the sanitary conveniences at the Greater Portmore Health Centre in St Catherine.
Shirley has ordered that the management of the region immediately visit the facility to address any and all concerns as it relates to the article.
He further said it is standard procedure of the region to maintain all its health facilities at the highest standard conducive to offering health services to patients in a manner reflecting dignity, pride and excellence in health-care delivery.
The chairman indicated that it was indeed unfortunate that such conditions as described by the patient could be allowed to take place, as this is one of the 37 health centres that were recently refurbished and upgraded by the region.
Shirley also expressed his appreciation for the patient who brought the unacceptable conditions to the region's attention, and assured the patient that immediate steps are being taken not only to correct the situation in question, but to further ensure, through a management audit that he has directed, that all health-care facilities across the region are maintained at the highest standard at all times.
He implored patients to cooperate with the management of all health facilities by doing their part to keep the sanitary conveniences which they utilise at an acceptable standard.