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Sutherland Global to recruit 3,000 for Jamaican operation

Published:Friday | October 26, 2012 | 12:00 AM

Some 3,000 jobs are expected to be generated by one of the world's largest independent business process outsourcing companies, Sutherland Global Services (SGS), which opens offices in Jamaica by the end of the year.

The company will this weekend begin recruiting talent in human resources, information technology, security and accounting.

It hopes to fill other available positions, including, team managers, payroll clerks, IT technicians, quality analysts, receptionists, trainers and an executive assistant to man its Global Delivery Centre (GDC), which is being established at the Mona campus of the University of the West Indies (UWI).

The centre is expected to go live by the end of this year.

Headquartered in Rochester, New York, Sutherland employs over 30,000 professionals globally The company's goal is to make its UWI-based Business Process Outsourcing and Technology Management Centre, the premier provider of integrated business services in Jamaica.

"We are pleased to bring our global strengths and capabilities to Jamaica and creating significant job opportunities and helping drive economic growth," said Dilip Vellodi, Chairman and CEO of Sutherland Global Services in a Jampro-issued release.

Sutherland will initially staff the GDC by recruiting 'consultants' from among the UWI student population, while 'non-consultant' positions are open to the public. The company did not say what constituted a 'consultant' position.

The non-consultant jobs include roles in leadership, information technology, and human resources.

"Given Sutherland's track record of consistent business growth in all major global markets, I am sure the company will rapidly expand its operations in Jamaica and make a significant contribution to our economy with the provision of hundreds of jobs to students and a mix of other professionals," said the prime minister in the Jampro release issued on Thursday.

Sutherland's investment in Jamaica has been facilitated by Jampro, the national investment and trade promotion agency. According to Sutherland, JAMPRO strengthened its engagement with the organisation after several meetings with executives at key global industry events and forums, culminating with the Jamaica Investment Forum held in Montego Bay in March 2012.

In July, the company returned to Jamaica to finalise its review, which wrapped up with meetings with Minister of Industry, Investment and Commerce Anthony Hylton.

janet.silvera@gleanerjm.com