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Cellphone users beware! Digicel tells customers to be on the lookout for swindlers offering prizes

Published:Sunday | November 25, 2012 | 12:00 AM
Alexiarae Lyn of the Digicel promotion team hands out flyers on Knutsford Boulevard, St Andrew, during their promotion 'Share A Smile This Christmas'. - Norman Grindley/Chief Photographer

Tyrone Reid, Senior Staff Reporter

Mobile phone giant Digicel is warning its customers to beware of scammers who are targeting cellphone users in an attempt to fleece them of thousands of dollars.

This latest warning was spawned by a complaint from one Digicel customer who claimed he received a phone call informing him that he won a trip for two to Panama along with US$2,500 and J$75,000.

The caller also revealed that he was told that in order to redeem the prizes, he should send $500 credit to the number that called him and then he would be given an account number at a popular building society in which he would need to deposit $3,000.

After the call credit was sent to the scammer's number, the Digicel customer found himself unable to get in touch with the "supposedly Digicel official".

Check first

Jacqueline Burrell-Clarke, public relations manager at Digicel, is asking customers to check with the company before responding to any claim that they have won cash or prizes.

"Digicel wishes to advise that there is a new scam targeting some of our customers. Customers have received calls from 493-0294 advising them that they have won a trip to Panama, US$2,500 plus J$75,000 cash.

"The illegitimate callers are also providing customers with bank account information for them to deposit J$3,000, after which the customers will be told how to claim these prizes," read a section of a statement issued by Burrell-Clarke.

"Please note that Digicel will only contact you from 619-5000, 380-0057, 619-1525 or SMS from 400, 137 and 142 regarding Digicel's promotions. Should you receive a call or message from any number other than these, please contact us immediately with the number along with the time and date the call/text was received," the release added.

Digicel also noted that under no circumstances does it ask customers to send call credit or money to claim prizes in any of its promotions.

"Digicel urges all customers to stay safe, informed and alert," the release concluded.