THE EDITOR, Sir:
I have been reading in the papers about talk that the Office of Utilities Regulation (OUR) may lower termination rates.
However, what difference does it make when there is now a new tax called the special telephone call tax (STCT) added to all telephone calls, whether mobile or via a landline. First, LIME said it would absorb the tax; now it's saying it can't do it anymore. So what does that say to customers? The company is going back on its word.
There are a lot of inconsistencies going around, especially where LIME is concerned. It says it will lower rates if the OUR reduces the termination costs. Whether or not, the OUR goes through with cutting the costs, this new STCT tax is going to have customers paying just as much, if not more, to make calls.
I wish LIME would stop pretending like the customer is really going to benefit, because that is not so.