Billed for no service

Published: Monday | February 4, 2013 Comments 0

THE EDITOR, Sir:

Subscribers of LIME's landline and Internet services in the Lydford Heights Housing Scheme in Lydford, St Ann, feel undone by the uncaring and unfair demand to pay for a service that was disrupted by unscrupulous persons on the advent of Hurricane Sandy on October 24, 2012.

Not surprisingly, the service was restored January 2013. However, customers who would have paid up for the period September to October have had their services disconnected without any due consideration.

The irony is one that customers are asked to pay for rental, and then a rebate would be affected on subsequent bills. Now, tell me! Where in the cranium of LIME's management is the thought that there are some crazy out-of-pocket persons having had money stacked away in these very hard times awaiting to be fleeced?

But then, isn't this Jamaica, where consumers have become victims of a society that has lost its moral compass?

ELDON LEWIS

lewiseldon@rocketmail.com

Lydford, St Ann

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