Reacting to a concern put forward in a letter published in The Gleaner, Tax Administration Jamaica (TAJ) has admitted there has been a temporary suspension of the distribution of Taxpayer Registraion Number (TRN) cards and certificates printed after February 27, 2012.
"We apologise for any inconvenience caused to taxpayers," the TAJ said in a release yesterday. "It should be noted, however, that TAJ continues to accept applications [for], process and issue TRNs as per usual. The public is reminded that the TRN assignment slips or printouts provided to individuals and organisations may immediately be used to transact business.
TAJ said this temporary printout-assignment slip shows the applicant's TRN and name, and bears the administration's stamp.
TAJ said it has, however, implemented measures during this period to address customer concerns as raised in the letter to the editor. The measures include assisting in cases where an institution with which business is being transacted requires verification of the TRN, with providing another printout or assignment slip if requested.
Also, TAJ will, on request, provide a verification letter confirming the individual/entity's TRN.
"These can be requested at any tax office or the Taxpayer Registration Centre. All requests will require identification for the applicant," the TAJ said.
In the Letter of the Day published in The Gleaner on Wednesday, Dean Wiggan said he was told by a supervisor on duty at the Constant Spring tax office that, although a card for which he had applied in July had been signed by then Commissioner Viralee Latibeaudiere, the card would not be delivered. Wiggan said he was told the tax office had been given a directive not to issue any cards signed by Latibeaudiere, who is currently undergoing a legal challenge of her dismissal from her post.
However, the TAJ release did not respond to Wiggan's claims about what he had been told.
Taxpayers may contact TAJ's Customer Care Centre at telephone: 1888 TAX HELP (829-4357) for further information if required.