THE EDITOR, Sir:
I am moved to share with the public the good experience my family recently had at the Kingston Public Hospital (KPH). I cannot recall how I formed my opinion that to be attended to at KPH would be a nightmare, even though I had often heard that it is where some our best doctors and equipment are.
In late 2010, my father was referred to the KPH by one of many private doctors he visited regarding an annoying pain. The appointment system at KPH and the wide gap between future appointments, tests, results, and admission (waiting for a bed) was shocking, but I found that it was the number of ill persons needing the same level of attention from one facility that was the cause. There really need to be more public-health facilities available for the people of Jamaica.
Once you got to the facility, however, you could tell that it was organised. I found the staff to be polite, exercising discipline without being rude, and thorough. The place was clean. Appointment days were long, but it was not a nightmare because as a patient, my father received thorough examinations and regular tests. He later became a patient of the haematology department.
My family found the doctors associated with this department to be thoughtful and kind, especially Dr Romans. The nurses were courteous and some remembered my father and me by name.
Regrettably, my father passed away recently while a surgery patient at KPH. My family grieves his passing, but in our grief, we cannot question the professionalism, courtesy, and thoroughness of the KPH team. Thank you, KPH!