THE EDITOR, Sir:
This comes in response to the People's Report letter published in The Gleaner of Saturday, September 21, and to clarify for the writer Rico and your other readers the current situation in respect of the channel formerly known as Fox Soccer Network, which was broadcast on Flow Channel 710.
The decision to remove Fox Soccer Network from our line-up was entirely out of our control. As of September 1, 2013, Fox Soccer Network no longer exists on broadcast television. Fox Networks, the operators of that channel, has since changed the format to an all-entertainment channel now named FXX, which is also not available for broadcast in the Caribbean.
As is standard practice at Flow, we advise our customers of channel line-up changes through various media, including, but not limited to: email, social media, advertising on the channel in question, and recorded advisories on our customer care line. To date, an advisory remains posted on Channel 710 to inform customers that the channel is no longer available for broadcast.
We thank Rico for acknowledging the wide coverage of sports available on Flow and we continue to offer sports fans the most diverse offering of sports content with more than 40 channels covering sports ranging from soccer, American football, golf, tennis, cricket, basketball, baseball, boxing, fishing, martial arts, to motor racing, and much more.
We take this opportunity to assure all our customers that we will continue to actively seek arrangements with other broadcasters who carry additional sports content, in order to make these channels available on the Flow network.
An example occurred in July when we added TEN Cricket to our channel line-up. This was in response to requests from customers for the broadcast of more cricket content. Once complete, we will make announcements about the addition of new channels through our established communication channels.
VP - marketing & sales
Columbus Communications (Flow)