Call-centre operators deny stapling employees' pockets
Business Process Industry Association of Jamaica (BPIAJ), which represents call-centre operators, is distancing its members from the practice of stapling the pockets of employees.
The stance by BPIAJ came hours after the practice was brought to light by a call-centre operator on Tuesday.
"The BPIAJ and its members do not condone such draconian measures being used to prevent security breaches and protect client data," said the association's president, Yoni Epstein.
Davon Crump, CEO of Global Outsourcing Solutions Limited, told a conference on cyber security in Kingston on Tuesday that the "stapling of the pocket is something that is done"."To be honest with you, I have seen it," Crump said bluntly. "It is done in some of the call centres throughout Jamaica, and more people are doing it because they see that things do get past them," he said.