THE EDITOR, Sir:
I make reference to the Jamaica Public Service Company's (JPS) late fee charge of $250 + GCT that was implemented on August 1, 2013.
It is my understanding, after discussions with one of JPS's customer service representatives, that this late fee is not just for paying the bill late but also for not paying the bill in full. For instance, if the bill is $3,000 and you pay $2,700 before the due date, a customer is still required to pay this late fee.
I believe JPS is misleading the public with this, because at no point was it stated that a late fee would be charged for bills not paid in full. This is grossly unfair and JPS needs to address this issue immediately, because at the end of the day we are being asked to pay additional fees on our already exorbitant electricity bills by JPS.
Our goodly prime minister had promised reduced electricity rates, and with all the controversy surrounding the 360MW energy project, it makes me wonder who is paying attention to these ridiculous charges being forced on the dedicated, law-abiding, honest and always on-time bill-paying Jamaicans like myself.
Come on, JPS, do better than that. Customers should not be charged for paying 98 per cent of their bill on time.