It is my belief that the Accident and Emergency (A and E) department at the St Ann's Bay Hospital should be renamed. I am sad to say the place is not living up to its name and has been reduced to a mini-ward with beds on both sides of the already narrow corridors.
I had to ask one of the security guards on duty if the phones the nurses and doctors were using were made from special materials since the rule is cellular phones are not allowed in the A and E department due to the sensitive equipment. However, I saw members of staff using theirs to make and receive calls in full view of everyone. One nurse, who was making the 'rounds', had hers on her trolley and every couple of minutes, she would stop to attend to it.
It is nice to hear of the expansion work being planned for the hospital, but it would be nicer if Health Minister Dr Fenton Ferguson invested in some expansion work on the bedside manners of his health-care professionals. During my visit, all but one of the nurses acted as if they were tired of doing favours for unwelcome neighbours. One said, "Mi a dead fi lef in yah so, enuh," when she saw me waiting for her at the door to the injection room. Insolence, long faces, and abrupt answers were the order of the day. Discussions with patients about their conditions (some I considered to be sensitive) were done within earshot of any and everyone.
I left the hospital on Sunday praying for better health and hoping that I would never have to go or accompany anyone I love to the A and E deptartment at the St Ann's Bay Hospital ever again. What a horror that would be!