Columbus International, parent company of Columbus Communications Jamaica, which trades as Flow, has become the first company in the Caribbean to achieve certification for Microsoft Lync for its high encryption.
It will now start rolling out related services to organisations across the region.
Lync is a communications platform mainly for business customers, which allows a "consistent, rich experience across organisations and devices," including voice over IP, video conferencing and instant messaging, Columbus Communications said in a news release.
It works alongside Skype, the video-calling service which is also a part of Microsoft's products, but offers far greater security.
Microsoft Lync is among the devices that replace Windows Messenger.
Having successfully fulfilled all of the technical requirements outlined by Microsoft's engineering team to become a qualified provider for Lync 2013, Columbus Business Solutions, as the business brand of Columbus, will now roll out related services to organisations across the region, the release said.
Columbus Communications, which owns cable company Flow, is one of only seven companies worldwide to attain this certification, it added.
"Lync delivers a solution to enterprises which unifies all of the modes of modern business communication," said Carlos Silvestre, Business Development Manager at Microsoft Lync.