Continued excellence: our pledge to you
We are entering a new year, brimming with opportunities to achieve our various goals. For all of us, there are bound to be challenges along the way. However, working as a team, not only will we, as a people and as a country, make it through the tough times, but we will thrive and create the better Jamaica we all desire.
We at The Gleaner's newsroom stand ready to continue to provide you with credible news, strong opinions and first-rate analyses to help you make decisions that will better your lives every day. We are ready to continue to serve you with the highest level of professionalism across all our platforms - print, radio and online. We pledge also that our customer service will be on par with the best anywhere in the world.
To ensure that we deliver on our promises, you will see, during this year, a number of initiatives that have been specifically designed to enhance your experience with us.
As we work with you in 2014, everything we do as a news team will be grounded in our Code of Ethics and Professionalism, which emphasises accuracy, balance and fairness. (http://jamaica-gleaner.com/editorialpolicy.html). This code is our covenant with you, our readers. We urge you to vigorously hold us to this commitment.
In our coverage this coming year, we will lobby for a better enabling environment to spur economic growth and encourage private investment and job-creation opportunities. We will lobby for better governance and public service, and we will condemn corruption.
We will continue to press for better schools for the nation's children and better health care for all. We will showcase a fresh approach to enterprise reporting in addition to aggressive community reporting with our revamped network of rural correspondents.
We stand ready to continue our service of excellence and professionalism, as we wish for you and your families a peaceful, productive and prosperous year.
— Garfield Grandison