Killing the postal service
The Editor, Sir:
There is the tendency of some Jamaican businesses to adopt certain practices, not so much as a cost-saving measure or for improvement in service, but because the practice seems fashionable.
The use of couriers to deliver letters instead of using the postal service is a case in point. What the businesses which do this do not seem to be aware of is that, in many instances, the courier leaves the letter at the wrong place because he/she did not scrutinise the address properly or couldn't be bothered to spend time looking for the intended address. More than once, mail that was not meant for me has ended up in my mailbox.
If the address is close by, I do what the courier should have done. If not, I drop it in the mailbox at the post office with directions 'return to sender'. I hope the post office does so and charges a hefty fee for its services.
Businesses that use couriers should have a system that ensures delivery. And why use special delivery for mail that is not important? The postal service which is maintained by Government at taxpayers' expense is being starved of much-needed revenue because some businesses think their image is enhanced by using couriers. There is no doubt that the postal service has lost some of its reliability, but businesses should not be contributing to its downfall.