Service with a plus at Courts Cross Roads
I formally and publicly commend Sharona Whyte of Courts Cross Roads for the excellent service she provided to me when I returned a malfunctioning coffee maker.
I was so impressed by the support and service provided by Mrs Whyte that I felt compelled to go on record with my praise.
I have always been pleased with the service I receive at your branch. However, Mrs Whyte's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations, resulting in me being left a satisfied customer.
In an era where exceptional one-to-one customer service excellence has virtually disappeared from our shores, the work that Sharona did should be held up as an example for others to try to emulate. It appears that it was simply her extraordinary commitment to excellence in customer service and support that motivated her to go the extra mile.
I believe that Sharona Whyte and her team truly deserve to be congratulated and for providing great customer service and support beyond expectations.
You can be sure that I will continue to do business with Courts Cross Roads for years to come.
MARCIA R. YOUNG CHONG