Sitting at work one day and observing a bearer, it dawned on Marsha Smikle how much the service he offered made life so much easier. Labouring at a job that wasn't challenging her enough and having a great desire to start her own business, a light bulb soon glowed in her head.
"I always loved logistics and project management and I felt it was a perfect idea to combine my education and training in that area with a courier service, so I decided to take the plunge and start my own business. I wanted to challenge myself," she stated.
Five years later, her company Efficient Delivery Solutions has turned out to be one of the best decisions of her life. Offering logistical solutions to corporate companies and individuals, the chief executive officer has managed to carve out a niche in the courier market, providing bulk mail delivery service with an automated sorting system. Customers have come to appreciate the company's automated approach, great customer service, efficiency and always going the extra mile. Her innovative approach and the success of her company have qualified the 38-year-old to be recognised as one of the '50UnderFifty Business Leaders Shaping Jamaica's Future'.
Today, Efficient Delivery Solutions employs approximately 150 full-time and contract persons, and has two locations in Kingston and one in Montego Bay, St James, with plans to open an office in Mandeville, Manchester, later this year. "My hope for the company, which will in turn be beneficial to the country, is to establish a one-stop mail house in Jamaica, offering the best rates, with overnight services, employing several Jamaicans," stated the firm, professional businesswoman, who according to those who know her, has a soft side.
Smikle is a member of the Rotary Club of Trafalgar New Heights and serves on the board of the Rural Electrification Programme. She devotes time to a number of outreach programmes that assist the most vulnerable in the society. "I want what I do to leave a lasting legacy for my daughter and the children of my staff," she said.