Thu | Oct 18, 2018

Cornwall Regional Hospital troubles

Published:Monday | November 10, 2014 | 8:23 AM

Jovan Johnson, Gleaner Writer

KINGSTON, Jamaica:

Patients at the Cornwall Regional Hospital in Montego Bay, St James are appealing to the authorities to address the long delays they experience before receiving critical medical care.

Over the weekend, one woman complained that she was also faced with poor customer service, ineffective communication and substandard care during her visit.

The complaints by the Cornwall Regional patient were similar to those of the family of Jason Forbes, the St Catherine man who died on the floor of the Spanish Town Hospital in St Catherine after his cries for chest pains were ignored.

The Cornwall Regional patient who visited the hospital yesterday requested that her name be withheld.

She said she went to the hospital shortly after three o’clock on Sunday morning with chest pains and found at least 50 other patients waiting.

According to the woman, she was eventually screened.

However, she said she refused to pass urine to be tested because of the state of the bathroom to which she was directed and because the facility was also being used by males.

The patient said she eventually used another bathroom, but it too was in a poor state with no door.

After the urine test, the patient said she was told she would have to wait for four hours until about 7 o'clock before she could see a doctor.

Meanwhile, The Gleaner/Power 106 News has obtained a photograph of the waiting room at Cornwall Regional on Sunday night.

It showed a room full of people, some looking quite anxious and features an obviously ill elderly man sitting in the lap of another as he awaited medical help.

The state of public health facilities has been under much scrutiny in recent months with health workers resorting to industrial action to press the government to address the situation.

Last night, The Gleaner/Power 106 News Centre was unable to make contact with officials from the Cornwall Regional Hospital or the Health Ministry.


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