Sat | Dec 10, 2016

New health care measures being implemented out west

Published:Monday | November 10, 2014 | 12:26 PM

Jovan Johnson, Gleaner Writer



KINGSTON, Jamaica:

The Health Ministry says starting this week, new measures are being implemented to improve patient care in the Western Regional Health Authority.




Yesterday, a woman who used the Cornwall Regional Hospital in St James, at the weekend, complained that she faced long delays, poor customer service, ineffective communication and substandard care during her visit.



The complaints were similar to those of the family of Jason Forbes, the St Catherine man who died on the floor of the Spanish Town Hospital in St Catherine after his cries for chest pains were ignored.



Permanent Secretary in the Health Ministry, Dr Kevin Harvey, says health care facilities in the western region are faced with an increased number of patients because of the rise in the number of flu-like cases.



He says the Health Minister Dr Fenton Ferguson has given instructions for new measures to be implemented including extending the opening hours of clinics to ease the burden on the main hospitals.



The state of public health facilities has been under much scrutiny in recent months with health workers resorting to industrial action to press the government to address the situation.



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