Sun | Mar 18, 2018

LIME introduces charge for printed bills in St Lucia

Published:Tuesday | November 25, 2014 | 10:17 AM

St Lucia's Telecommunications Minister, Dr James Fletcher, has criticised the decision by the British telecommunications company LIME to introduce a charge for printed copies of phone bills to customers.

Fletcher has written to the company complaining about the decision to charge customers 37 US cents monthly, as of January 1, next year.

He says the decision by LIME will disadvantage a large segment of the population who use LIME but do not have access to Internet services, either through mobile or fixed broadband.

He says in a country where broadband penetration is less than 20 per cent in some communities, LIME's decision will place the bulk of its customers at a severe financial disadvantage.

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